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• Who are we?
  • The team
  • Contact
  • Press review
• consulting
  • Reduction of unknown shrinkage
  • Internal fraud
  • Technical advice
• auditing
  • Store audits
  • Mystery shoppers
  • 360° evaluation
  • Human security audits
• training
  • Unknown seringage, management
  • Unknown shrinkage, sales staff
  • Security
  • Integrity interview technique
  • Management aggression, conflicts
  • Security agents

We evaluate store performance from two different angles :

• The operational angle : we assess employees’ knowledge and application of internal operating procedures.



• The customer angle : we assess service quality using specific scenarios.



• The 360° evaluation : a combination of the two approaches above.